Terms of Service

EZ Electronics LLC, 712 N Eastown Rd STE 2, Lima, OH 45807. You can reach us at 419-230-1417 or dakota.b@ezcell.io.

Placing an order is an offer to buy. We accept it when we charge your payment method and confirm the order. Every device we list is an individual used or new unit, and stock is limited to the specific units we physically have, so an item can sell out while it is in your cart.

If we cannot fulfill an order, for example because the device sold moments earlier or failed a final inspection, we will cancel it and refund you in full. We will not substitute a different device without asking you first.

Prices are in US dollars and can change at any time before you order. Sales tax is calculated at checkout based on where the order ships. If a device is listed at an obviously wrong price because of a clerical or system error, we may cancel the order and refund you rather than honor it, and we will tell you what happened.

We grade devices by hand and describe them honestly. What each condition means is set out in the condition guide. Photos on product pages are representative stock images of the model, not photographs of the individual unit, so the exact color you receive may differ unless we confirmed a color with you.

Payments are processed by Stripe. We never see or store your full card number. Buy-now-pay-later options are agreements between you and that provider, not with us, and their terms govern your payment plan.

We ship within the United States. Risk of loss passes to you on delivery. If a device arrives damaged, tell us within 48 hours so we can file a carrier claim. Pickup orders are available at our Lima shop Monday to Friday, 9am to 4pm, and we will ask for ID and your order number at handover.

Devices carry a 12-month limited warranty and a 30-day return guarantee, described in full on the warranty and returns pages. Those pages are part of these terms.

Back up and sign out of any device before you send it to us. Do not send us a device that is not yours to send. We are not responsible for data left on a device that comes into our possession.

Except where the law says otherwise, our total liability for any order is limited to what you paid for that order. We are not liable for indirect losses such as lost data, lost income, or the cost of a replacement service while a device is being repaired or replaced.

Nothing here takes away consumer rights you have under Ohio or federal law that cannot be waived.

These terms are governed by the laws of the State of Ohio.

We may update these terms. The version in effect when you place an order is the one that applies to that order.

By providing your mobile number on a booking form you consent to receive appointment confirmation and reminder texts from EZ Electronics, typically 1 to 3 messages per booking. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to cancel or HELP for help. Carriers are not liable for delayed or undelivered messages.