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Prepare Your Device
Back Up & Sign Out
Back up your data and sign out of all accounts.
Turn off Find My iPhone or Find My Device to remove activation locks.
Factory Reset Your Device
Erase all content and settings to protect your privacy.
iPhone: Settings → General → Transfer or Reset iPhone
Android: Settings → System → Reset Options → Erase All Data
Clean & Inspect
Wipe your device, remove the case and SIM card, and double-check for damage.
Choose How to Send It
Mail-In: We’ll email you a free shipping label — package your device safely and drop it off at any carrier location.
In-Store: Bring your device directly to our shop for faster processing and instant payout.
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